1. Introduction
Bucmart (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Payment details for transactions, though we do not store credit/debit card details.
- Account Information: Login credentials and account preferences.
- Order Information: Details of purchases, returns, and refunds.
- Technical Data: IP address, browser type, device information, and cookies.
- Communication Data: Customer service interactions, reviews, and messages sent to us.
3. How We Use Your Information
We use your personal data to:
- Process orders and payments.
- Provide customer support and manage returns.
- Improve our website and shopping experience.
- Send order confirmations, shipping updates, and marketing communications (with consent).
- Detect and prevent fraud or unauthorized access.
4. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Payment processors, shipping carriers, and customer support tools.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or asset sale.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and security.
- Analyze website traffic and improve user experience.
- Deliver personalized advertisements (if applicable). You can manage your cookie preferences in your browser settings.
6. Data Security
We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
As a user in the EU/EEA, you have the right to:
- Access, correct, or delete your personal data.
- Object to data processing or restrict certain uses.
- Withdraw consent for marketing communications.
- Request a copy of your data in a portable format. To exercise your rights, contact us via the Contact Support page.
8. Data Retention
We retain personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For questions about this Privacy Policy, please visit our Contact Support page.